Connecting Your PS5 to Hotel Wi-Fi: A Step-By-Step Guide

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Kevin de Groot
7 min

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Connecting Your PS5 to Hotel Wi-Fi: A Step-By-Step Guide
Everything you need to know!

Every gamer knows the best trips aren’t complete without taking the PS5 along. You hauled it to the hotel, plugged it in, and now it’s time to connect it to the internet. It should be simple—until you realize the hotel Wi-Fi isn’t as straightforward as your home setup. This guide will walk you through every step to get your PS5 connected, including a few ideas on how to potentially skip the headache in the first place. 

Can You Connect a PlayStation to Hotel Wi-Fi?

Yes, you can! Most hotels require an extra login step beyond selecting the network. Usually, you’ll need to enter room details or an access code. PS5 doesn’t automatically handle these extra steps, so it might feel like you’ve hit a roadblock. Fortunately, there are multiple ways to connect, whether through the built-in browser, authentication with your phone, or alternative methods like a mobile hotspot or travel router. 

Connecting PS5 to Hotel Wi-Fi Using a Built-in Browser

Occam’s razor: Sometimes, the simplest explanation is the best one. If trying to connect to the hotel Wi-Fi returns a connection error, it’s likely because an extra step is required. Here’s how to connect to hotel Wi-Fi on PS5 when additional credentials are required. PS5 does have a built-in browser, which allows you to access this extra page. 

Step 1: 

Turn on your PS5 and navigate to Settings in the top right corner of the home screen. 

Step 2: 

Go to Network > Settings > Set Up Internet Connection. 

Step 3: 

Select the hotel Wi-Fi from the list of networks. Enter the Wi-Fi password. 

Step 4: 

At this point, you will have likely received a “failed connection” notification. It happens when you must input your room number or other extra credentials on an additional login page. You can usually access the login page via PS5’s built-in browser. 

There are a few ways to access PS5’s built-in browser. The easiest way is to go to Network > View PlayStation Network Status. 

You can also access PS5’s built-in browser by going to Settings > Guide & Tips, Health & Safety, and Other Information > User’s Guide

Step 5: 

The hotel’s login page should appear. Enter the required credentials (room number, last name, or access code) and click Sign in

Step 6: 

Test your connection to make sure you’re online. Get to gaming! 

How to Connect PS5 to Wi-Fi Using Your Phone

Your phone can act as the middleman if the built-in browser isn’t working. Make sure your phone is connected to the hotel Wi-Fi and follow these steps to learn how to connect PS5 to hotel Wi-Fi using mobile authentication: 

Step 1: 

Go to Settings from your PS5 home screen. 

Step 2: 

Go to Network > Settings > Set Up Connection.

Step 3: 

Choose your hotel’s Wi-Fi and attempt to log in. After the failed connection message, select How to Authenticate on the left-hand side. 

Step 4:  

Connect your phone to the PS5 network. Take out your phone and navigate to Settings > Wi-Fi. Select the network starting with PS5.

Step 5: 

Enter the 8-digit passcode displayed in the message on your PS5.

Step 6: 

Tap the notification on your phone. It should open the hotel’s login page (in some cases, it will open automatically).

Step 7: 

Enter the hotel’s Wi-Fi login details, click Sign in, and test the connection!

Connecting PS5 in a Hotel With a Wi-Fi Hotspot

A mobile hotspot is a lifesaver for anyone who travels—especially when a fast internet connection is needed to complete work or if you don’t want to go through the hassle of figuring out how to connect PlayStation 5 to hotel Wi-Fi. Here’s how to use your mobile hotspot:

Step 1: 

Make sure your mobile hotspot is on and you have an active connection. 

Step 2: 

On your PS5, go to Settings > Network > Set Up Internet Connection

Step 3: 

Select your hotspot from the list, enter your password, and connect. 

Step 4: 

Check your connection for stability and game on! 

Note: Remember that gaming can use a lot of data—and fast. If your data plan isn’t unlimited, be careful about usage. Concerned about data on a mobile hotspot? Consider a travel router instead. 

How to Connect My PS5 in the Hotel Using a Portable Wi-Fi

A travel router finally made it to the top of your shopping list! That’s great news for your PS5. No more lag or dropped matches—just smooth, uninterrupted gaming. Now it’s just time to set it up:

Step 1:

Plug in the travel router and connect it to the hotel’s Ethernet port (if there is one) or connect to the Wi-Fi. 

Step 2: 

Follow the instructions on how to set up a Wi-Fi network connection to configure the router.

Step 3: 

Once the router is properly set up, connect your PS5 to the router’s Wi-Fi network. Go to Settings > Network > Set Up Internet Connection and select the travel router’s network name. 

Step 4: 

Enter the password, connect, and test the network. Happy gaming! 

Why Isn’t My PS5 Connecting to the Hotel Wi-Fi?

Several reasons can prevent your PS5 from connecting to the hotel’s Wi-Fi:

  • Login authentication requirement. Try connecting using the built-in browser method or mobile authentication method mentioned above. 

  • Incorrect credentials. With multiple steps involved in a login attempt, it may seem that the connection isn’t working for some complex reason. But we’ve all been there—after banging your head against the wall and trying to figure out the issue, it turns out you accidentally input the password incorrectly. Always double-check that the credentials are correct. 

  • MAC address restrictions. MAC address filtering adds extra security to a network by holding a list of approved addresses. Call the front desk and ask them to register your PS5’s MAC address. 

  • Weak Wi-Fi signal. Try moving your PS5 around to find a stronger connection. Better yet, use a wired connection. Consider switching to a mobile hotspot or investing in a portable router. 

  • Gaming traffic blocking. Get a VPN for gaming! A reputable VPN can help you bypass hotel restrictions aimed at certain types of traffic. 

Bottom Line 

Connecting your PS5 Wi-Fi can be a hassle, but with the right method, you’ll be gaming again in no time. Whichever option works for you—using the built-in browser, phone, hotspot, or travel router, there’s always a way to get online. It might take some trial and error, but don’t give up. Keep at it, enjoy gaming, and happy travels.

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